Returns & Exchanges
At Pink House, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase isn't a perfect fit, we are here to help you find your new favorite style or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.
- 3.Affix the Shipping Label
Download and print the prepaid shipping label provided by our portal, then securely attach it to the outside of your return package.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.