Frequently Asked Questions

Everything you need to know about shopping with Pink House.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed size guide. Since we curate various designers, we recommend checking the specific measurements for every item to ensure a perfect fit.

Do you offer international shipping?

Yes, Pink House ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.